Investigation/Neutral
Fact Finding

Complaints of discrimination and harassment are usually left to human resource management departments to deal with. More often than not, those appointed to investigate into such complaints have not been trained in how to deal with them. Yet, effective internal investigations which respond quickly to a complaint help to monitor the effectiveness of an organisation’s policies and can diffuse potential claims from escalating into expensive and time-consuming litigation.

Workplace Solutions Limited helps you to conduct objective and thorough investigations to determine whether there has been inappropriate conduct, either by providing relevant skills training to the staff or by conducting an independent investigation on your behalf. As neutral fact finders, we are able to question the parties and witnesses, assess issues of credibility and make findings of fact. Our findings help you to decide on appropriate action and what steps to take to avoid repetition of the same conduct.

You can attend one of our training courses on how to conduct investigation of internal complaints and how to deal with disciplinary issues effectively. We also provide specific assistance in respect of particular cases. Contact us for more information about our services.