21
& 22 February 2006
Code:
GAD/0002
Aim:
What you need to know in order to deal with grievances and
handle disciplinary issues in your organisation
Outline:
An intensive two-day programme of practical advice, guidance
and exercises including:
Day One:
• grievance handling policies and procedures
• informal versus formal complaints
• how to conduct interviews
• stages of discipline
Day
Two:
• disciplinary policies & procedures
• how to conduct an investigation
• dealing with witnesses
• findings of fact
• disciplinary hearings
Who
Should Attend:
This course is suitable for all persons who manage staff
or businesses, HR practitioners and in-house legal counsel.